At Frame Chalet, we aim to deliver your order quickly and safely.
1. Delivery Time
All orders are typically delivered within 6-8 weeks of order confirmation. However, delivery times may vary based on location.
2. Shipping Providers
We partner with reliable shipping services to ensure the safe and timely delivery of your order. A tracking number will be provided as soon as your order is dispatched.
3. Shipping Costs
There is no shipping fee on orders placed on the site. However, customers are responsible for any duties or taxes.
4. Damaged Items
If your order arrives damaged, please contact us immediately with photos, and we will offer a replacement or refund.